Residential Over-the-Counter (OTC)


The Residential Over-the-Counter process is primarily designed for work to existing one- and two-family dwellings that do not require plans for a permit. When a contractor has a multi-trade project that meet the established criteria, then one permit may be issued.

Residential construction projects not meeting the Over-the-Counter criteria will utilize the Residential Construction process.


Approvals or Permits Issued

    Issuance of a Residential Over-the-Counter Permit by the Development Services Center 
  • The permit lists all required inspections

Submittal Requirements

  1. Completed Over-the Counter Permit Application (PDF). including all contractors conducting the work, submitted to the Development Services Center or online through Accela Citizen Access (ACA)
  2. Application Fee
  3. Detailed scope of work in the application

Permit Requirements

  1. Scope of work meets the required criteria (PDF).
  2. Payment of required permit fees.
  3. Application is authorized to obtain the permit.
  4. Upon meeting all permit requirements, the applicant is entitled to a Residential Over-the-Counter Permit.

Additional Information

  • None


  • Permit fees are due prior to permit issuance
  • See the Development Fee Schedule (PDF) for specific fees
  • Payment types accepted: Cash, Discover, MasterCard, Visa and Check or Money Order payable to the City of High Point
  • Online (ACA) payment types accepted: Cash, Discover, MasterCard, Visa and E-check